Account and Data Deletion

1. Requesting deletion

A Lawtrain user may request deletion through the authenticated app or website option where available, or by emailing notifications@lawtrain.in with the subject Account and Data Deletion Request. The request must come from the account holder or an authorized representative and may require verification.

2. What happens after a request

Submitting a request does not immediately delete the account or cancel active consultations, subscriptions, FLG plans, payment obligations, disputes, or professional services. We may acknowledge the request, create a support reference, verify identity, review active services and retention obligations, and communicate the result.

3. Data that may be deleted or de-identified

Profile information and optional preferences that are no longer required may be removed or de-identified. Content may be deleted where removal does not conflict with legal, payment, security, fraud, dispute, professional, or operational obligations.

4. Data that may be retained

We may retain payment, order, receipt, transaction, accounting, audit, fraud-prevention, security, incident, abuse, legal-claim, dispute, consultation, FLG, support, and professional-service records where required or reasonably necessary. Backups may remain for a limited protected cycle.

5. Third-party records

Payment providers, app stores, banks, Google services, communications providers, lawyers, and authorities may retain records under their own policies and legal obligations. Lawtrain cannot promise deletion from systems it does not control.

6. Refund and deletion

Deleting an account does not automatically create a refund, cancel a payment obligation, or remove records required to review a cancellation or dispute. Refund requests are governed by the Cancellation and Refund Policy.

7. External request details

Email: notifications@lawtrain.in
Subject: Account and Data Deletion Request
Include your registered email or mobile number and a short request. Do not send passwords, OTPs, payment PINs, or unnecessary sensitive documents.

8. Completion time

A fixed completion time is not promised until identity, active services, retention requirements, third-party dependencies, and technical scope have been reviewed. Lawtrain will act within applicable legal requirements.